How to contact the DHL service center : OmeTV

Q&A customer’s most common DHL service center

In this article we will discuss the DHL service center and customer issues.

DHL International GmbH is a package or parcel delivery service provider, but not only at home, you can send packages or plots to different countries around the world. Especially now that online shopping from marketmarkets outside Indonesia is no longer new, there is already a lot of e-commerce that makes transactions easier.

If you’re used to being a buyer, you can start a business to get new revenue as a seller. DHL may be a recommended means of sending packages that can help in the process of buying and selling between countries.

You can also call the DHL service center , which is ready to serve consumers for 24 hours if there are things that cause the package to be hindered, This courier provider company has been in existence since 1969 and even has delivered 1.3 billion packages a year, so it is clearly believed.

FAQs On Shipping Goods Via DHL

The most common question usually asked in call center services is the same service when the shipment arrives? For those of you who have questions about shipments, you should not actually contact the customer service because you just need to visit the DHL Tracking Page through:

  1. DHL Indonesia’s open website, which is
  2. When the main page isopen, click the following option
  3. After clicking the tracking option later, you are required to enter a number or reference to receive a status notification after you have received proof of delivery

Even through the tracking menu you can also monitor the shipment, so you can contact the DHL service center if you have problems only, but for hours or delivery of goods, but only to track and deliver goods, you can get as much information as possible from the DHL Indonesia website.

The most important thing is that you save the tracking number to know where the plot is sent. The number of tracking or the number of income consists of 10 digits, before checking several times to prohibit that the number of confirmations or the number of tracking is indeed valid.

Except when you experience certain conditions such as the tracking number is lost or not preserved, the number of material has a problem, the shipment information does not match the right destination, and others can only occur at the DHL service center.

Faqs on plots to be sent via DHL

Another question or question and answer that customers often ask is about packages. Especially if someone is making an international delivery for the first time what is the first time dhl express services have been used, so it is entirely natural that there are many issues, the most common of which are:

  1. What are the payment methods for DHL?

For those of you who have just created an account, you should choose a regular delivery and later there is a negotiated price offer and you can pay bills every month.

  1. What is the maximum size for the goods to be sent?

For international shipments, use special cars and aircraft where the size of the shipment must not exceed the dimensions of 120 cm, you are later asked to give information about the weight of the goods, especially for goods sent weighing more than 50 kg.

  1. Why is the goods rejected by DHL?

For this one issue, it is actually very simple where dHL itself has provisions for sending goods. There are indeed some prohibited materials such as hazardous waste or military equipment and sharp weapons.

There are so many questions that can only be answered by going to the main page of the DHL Indonesia website and you should contact the DHL service center if it is associated with damage or loss of goods.

Faqs on how to send a package

DHL itself strongly supports the development of small to medium-sized businesses, It is not surprising  that many say that this international courier or expedition is a truly ideal partner for business between countries. Even for beginners, there is no need to worry because the DHL team also helps you to handle customs and excise duties.

In addition, the shipping business using DHL services has existed since 1969 and still exists today even the network is quite wide around the world. DHL even has a network of more than 220 countries and regions. With wider coverage, your business can work more smoothly.

Sending goods with DHL is also very easy, You can get it at the DHL service center only need to provide information about the goods to be sent and the location.  in Indonesia the following are prohibited goods:

  1. Gambling tools
  2. Animal
  3. Antiques
  4. Pornography
  5. Laser Disk
  6. Dangerously good.
  7. Ivory Bone
  8. Tax stickers

Then, you can choose a service, you can choose international services in other countries or exports and international services from other countries in your country or import. You can also choose other preferential services, such as adding packaging then delivering outside working hours or protecting the value of delivery and more.

How to contact the DHL service center

If the information on the main page of the DHL Indonesia website is not yet understood by you or there are other obstacles that need to be asked by the DHL team directly, then you just need to contact the customer service.

You can go to the main page of the DHL Indonesia website then up right there are several options, one of which is to contact DHL express. Click on the option to contact DHL express later there are several options for communicating with the user service, one of which is filling in directly on the complaints page with the format:

  1. Email
  2. Poštenski code
  3. Customer Account Number
  4. Site
  5. Comments details

What the fast service can use, just click on the chat now option, In   addition, you can contact the phone number that can be accessed up to 24 hours of free dining room, namely 0800 1 333 333 or other numbers on the phone line at +62 21 7917 3333.

For the hotline, you can communicate in both ways so that what is your complaint can be submitted properly, as well as get the best solution. So for those of you who want to work not only domestically, the DHL Express can be one of the elections.

Expanding the market is really the most effective way to make your business grow. Usually, the exporter obstacle is the delivery service, while the DHL Express is very useful for small to medium-sized businessmen and there is even a DHL service center service that is ready to help you.